Certificate III in Mercantile Agents - FNS30415
Course overviewThis qualification has three employment pathways for typical operational environments of mercantile agents. These cover collections, process serving and repossessions.
This qualification is designed for individuals in job roles in the mercantile agents sector who apply a broad range of competencies using limited discretion and judgement while undertaking operations that may include debt collection, process serving and repossessions. Individuals at this level apply knowledge and skills to demonstrate autonomy and judgement and to take limited responsibility in known situations under general supervision.