The financial services ombudsman has changed its rules after the NSW Supreme Court found that it had acted against its obligations and did not have jurisdiction to consider certain types of disputes against licensees.
One in two borrowers does not believe banks always have their best interests at heart or would advise them if they could get a better mortgage deal elsewhere.
Westpac’s current chief digital and marketing officer and former RAMS chief executive, Martine Jager, has been named as BOQ’s new group executive for retail banking.
Australian Finance Group has revealed its brokers lodged more loans in the second quarter of the 2021 financial year than ever before, nearing the $20 billion for the first time.