Ruan Berger, director at Brisbane-based Time Home Loans, joins host Annie Kane to reveal how he runs his award-winning brokerage.
Ruan reveals his formula to running an award-winning customer service office, how he retains relationships with clients post-settlement, and how he has built strong relationships with local real estate agents to generate leads.
He also shares:
- Why ethics and culture are important to running a business
- What award-winning customer service looks like
- Top three tips for brokers looking to start their own business